Slicer won't start - Hangs on "Preparing Settings Tabs"
 

Slicer won't start - Hangs on "Preparing Settings Tabs"  

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jweaver
(@jweaver)
Honorable Member

My PC just locked up, forcing me to reboot...

Everything is (was) fine until I lanched PrusaSlicer (2.3.0) and when it gets to "Preparing Settings Tabs...." it freezes... If I click on the window, it gives me an option to Close or Wait...

Its always started before with no issue.. Any ideas?

 

Edit: After waiting 2-3 mins it opened.. But if I close it and open again, I get the same problem.. Slicer used to start in a matter of seconds.. Now its taking minutes... I have also gone back and verified the Alpha/Beta and RC versions I have and they are the same too.. So I assume something has gone wrong in my settings.

 

This topic was modified 1 month ago by jweaver
Posted : 04/03/2021 12:40 pm
Neophyl
(@neophyl)
Famed Member

One way to check would be to make a backup copy of your profiles (check the location from Help>Show Configuration Folder when you do get PS open).

The shut it down, delete the folders and go through the wizard adding a single printer/filament etc.  The see if it opens up full speed again.  If it does then yes, you have something amiss in your profiles.  If it still takes several seconds then the issue is not with PS.

As PS checks various drive availabilities etc when it opens its quite possible that your windows crash has caused something else to respond slowly, which in turn will slow down the opening of PS.  

Posted : 04/03/2021 2:06 pm
jweaver
(@jweaver)
Honorable Member

Good call. I moved the folder and the startup was the same.. After 5 mins I got the wizzard asking to configure the printer, so I know its not my config

The fact that it does  the same with the Beta, Alpha and RC versions means that its not a bug either.  So it must be something local to me.

I was interested by your comments about how it could depend on my drives.. I have had problems with my mount points before after a reboot.. But my FlashAir, Octopus and NAS links are fine.

So I did another reboot, and this time took advantage of a Windows update that had been postpone.. And now its working fine again with a startup of PS taking a few seconds at worst...

This is an unexplaned issue and I guess we will never know how or why this happened.

Posted : 04/03/2021 2:58 pm
mrkag
(@mrkag)
New Member

I'm experiencing the same behavior.  It appears that it was reported on Github 19 days ago: Hangs when opening on Windows 10 20H2 · Issue #6050 · prusa3d/PrusaSlicer · GitHub

I am using a Corsair K70 keyboard.  Unfortunately, I don't have another keyboard I can use to test.

 

Posted : 06/03/2021 1:37 am
towlerg
(@towlerg)
Prominent Member

Stab in dark. The first release of 2.3 final was replaced next day with a installer version. Maybe worth redoing download and compare?

This post was modified 1 month ago by towlerg
Posted : 06/03/2021 10:37 am
jweaver
(@jweaver)
Honorable Member
Posted by: @ken-goldstraw

I'm experiencing the same behavior.  It appears that it was reported on Github 19 days ago: Hangs when opening on Windows 10 20H2 · Issue #6050 · prusa3d/PrusaSlicer · GitHub

I am using a Corsair K70 keyboard.  Unfortunately, I don't have another keyboard I can use to test.

Interesting. I have the same keyboard... i could test with another but my problem has gone away now i have rebooted.

Posted : 06/03/2021 10:53 am
mrkag
(@mrkag)
New Member
Posted by: @jweaver
 
Interesting. I have the same keyboard... i could test with another but my problem has gone away now i have rebooted.

This is weird.  Yesterday, I rebooted several times to try to fix the issue.  This morning I turn on my system and can't reproduce the issue.  Spooky.

Posted : 06/03/2021 1:11 pm
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