Slicer 2.2.0 freezes when opening on a new windows 10 computer
 
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Slicer 2.2.0 freezes when opening on a new windows 10 computer  

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jscuda74
(@jscuda74)
New Member
Slicer 2.2.0 freezes when opening on a new windows 10 computer

Hi, I am wondering if anyone else is experiencing a problem with the latest version of slicer on a new windows 10 computer?  When I open it just freezes up and says not responding.  I installed it April 10th and it worked fine for a few days but now it will not.  I uninstalled it, re-downloaded the installer and installed it fresh but it still just freezes.  Any help would be appreciated.

Posted : 14/04/2020 7:36 pm
Neophyl
(@neophyl)
Famed Member
RE: Slicer 2.2.0 freezes when opening on a new windows 10 computer

Usually problems with graphics cards. Also unless you remove all the profile information it’s not a clean re-install as I don’t think that is removed when uninstalled. 
‘if it used to work then it’s either a corrupted profile or an update with your software, usually as I mention the graphics card. Are you using a dual monitor setup by the way ? Also check for any Nahimic software that may be installed as part of audio/graphic setups. 

Posted : 14/04/2020 8:21 pm
jscuda74
(@jscuda74)
New Member
Topic starter answered:
RE: Slicer 2.2.0 freezes when opening on a new windows 10 computer

You nailed it neophyl, the Nahimic software that I installed caused the problem.  I uninstalled it and now slicer is working just fine again.  Thanks for your help!!!

Posted : 14/04/2020 8:47 pm
Neophyl
(@neophyl)
Famed Member
RE: Slicer 2.2.0 freezes when opening on a new windows 10 computer

Also you might want to read https://github.com/prusa3d/PrusaSlicer/issues/2939 which is a raised issue that sounds identical to your issue, which is why I asked about dual monitor setups. 

Posted : 14/04/2020 8:49 pm
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