PrusaSlicer crashes on opening
 
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PrusaSlicer crashes on opening  

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amdwkaroi1
(@amdwkaroi1)
New Member
PrusaSlicer crashes on opening

Hello, I wonder if anyone could help. 

Since I had a major Windows update, I have not been able to use PrusaSlicer. It starts to open, and then I get an error message stating that it is terminating. When I click OK on this message I the get the below error message:

I have tried uninstalling and re-installing but this still keeps happening.

I would appreciate any ideas.

Thanks

Posted : 18/07/2021 3:04 pm
Baklin
(@baklin)
Reputable Member
title

Could this be a permissions problem? Have you tried run PrusaSlicer as admin? (right click and "run as administrator")

Posted : 18/07/2021 3:28 pm
NickR
(@nickr)
New Member
RE: I'm having the same problem

I have the same problem as @amdwkarai1.  I have tried running the program as administrator and still get the same issue.  It opens, but as soon as I click anything, it says "Not Responding"

 

For what it's worth here is what I'm running:

Windows 10 Pro, Version 10.0.19042 Build 19042

PrusaSlicer 2.3.1+win64

 

All of my drivers, etc. are up to date.

This post was modified 3 months ago by NickR
Posted : 18/07/2021 8:27 pm
amdwkaroi1
(@amdwkaroi1)
New Member
Topic starter answered:
thanks

Thanks @Baklin, I gave that a try, but it did not work.

 

Posted : 20/07/2021 12:22 pm
amdwkaroi1
(@amdwkaroi1)
New Member
Topic starter answered:
I found a solution

I finally managed to get it to work. I deleted all the files in the Cache (...Appdata\Roaming\PrusaSlicer\cache) and then restarted the program and it seems to be working now.

Posted : 20/07/2021 12:24 pm
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