issues installing new prusa slicer version
 
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frankNYC160
(@franknyc160)
New Member
issues installing new prusa slicer version

Hello printing community!

i have a issue here and i am at a stand still. i had the previous slicer version and when i learned about 2.3.0 i uninstalled old version and installed new version everything was working great for about a week until the software requested to update, and this is when everything went bad. i kept getting a message saying something about " a file was corrupted...." and it wouldn't let me open the program. so i uninstalled 2.3.0 and downloaded it again and now i cant even install it cause i keep getting this "the file you are trying to open is corrupted.." so now i don't have the old version nor the new version and i really liked using PrusaSlicer! any help in this matter will be appreciated it!

thanks in advance for any help!!!!

Frank

 

Posted : 06/04/2021 9:55 pm
Clarmrrsn
(@clarmrrsn)
Honorable Member
RE: issues installing new prusa slicer version

Try Deleting your Prusa Slicer configuration file.  

You will find it at for Example at C:\Users\UserName\AppData\Roaming\PrusaSlicer\Prusaslicer.ini

Rename the file to _PrusaSlicer.ini with Prusa Slicer closed.

Then try and run or reinstall the program, this might fix the issue.

Also you could have a bad download, so try downloading it again.

Tank you very much!

Posted : 06/04/2021 10:16 pm
frankNYC160
(@franknyc160)
New Member
Topic starter answered:
RE: issues installing new prusa slicer version

@clarmrrsn

thanks! i will try what you advised.

Posted : 06/04/2021 10:18 pm
frankNYC160
(@franknyc160)
New Member
Topic starter answered:
RE: issues installing new prusa slicer version

@clarmrrsn

did what you said. i deleted every evidence or the file. tried to download it from "github"

and when i try to install the new download this is what i get word for word

"error parsing prusaslicer config file, it is probably corrupted. try to manually delete the file to recover from error. your user profile will not be affected"

Posted : 06/04/2021 11:50 pm
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