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Printer stops printing at random  

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borgqueenx
(@borgqueenx)
Eminent Member
Printer stops printing at random

here is a video that shows the problem:

I pause it through the menu, then tell it to resume, and it starts again. However the hotend then already did enough damage to making me having to discard the print.

Posted : 24/01/2019 4:58 pm
Nikolai
(@nikolai)
Noble Member
Re: Printer stops printing at random

Try a different SD card. If that doesn't help, I would suggest to contact PR live support.

Often linked posts:
Going small with MMU2
Real Multi Material
My prints on Instagram

Posted : 24/01/2019 5:55 pm
Sean
 Sean
(@sean-7)
Trusted Member
Re: Printer stops printing at random

I am having the same problem. In my case the LCD board is starting to have some issues. When I depress the knob it wont always respond. sometimes I have to press it several times before it will finally work.

I took the faceplate off of the lcd screen because I suspected that it was vibrating the sd card causing the card to lose connection. So far this resolved the print stopping mid print issue but isnt much of a long term fix. I dont have this issue with my other printer so I'm wondering if the card slot in this lcd is bad?

I sent an email to support but it has been several days and ... crickets!

Posted : 25/01/2019 2:32 pm
borgqueenx
(@borgqueenx)
Eminent Member
Topic starter answered:
Re: Printer stops printing at random

Yeah, also no response yet from prusa on my end since my mail from thursday afternoon.
The mk2 i had was alot more reliable.

I have a feeling the software is the problem, not hardware.
Often when i pause the printer, it goes to its pause position and instantly moves back to the print position and then its "successfully" paused. But sometimes it sticks at the pause position.
It's just random weird things, and that sounds like poor quality control on the software department.

But the issue with random pauses is really apparant now in the latest firmware at least, and its very bothersome. it kills the print sometimes, and i cant leave the printer alone.

I already tested a different SD card without luck.

Posted : 26/01/2019 12:18 pm
randolph.l
(@randolph-l)
Honorable Member
Re: Printer stops printing at random

Boaz,use the 24/7 online chat support by logging in to any of the Prusa store pages and selecting the chat button in the lower right of the page enter your invoice number in the space provider and start a chat session... support is far more responsive this way than it is via email. you can link photos and videos of the problem directly via the chat window.

Posted : 26/01/2019 6:22 pm
borgqueenx
(@borgqueenx)
Eminent Member
Topic starter answered:
Re: Printer stops printing at random

I disabled the filament sensor. Since then i completed large prints without this issue anymore.

Posted : 27/01/2019 12:47 pm
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