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MK3S stuck in recovering print  

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soukup
(@soukup)
New Member
MK3S stuck in recovering print

Hi,

I was trying to start print yesterday on MK3S but it showed the "new firmware available". I have killed the printer with power switch and it made loud beep (power panic?). I have updated firmware to 3.7.2 today with no problems but now it shows "recovering print", then "heating" but nothing is happening. There is no print menu and if I try to start different print it is still stuck in "heating" without temperature changing.

What can I try to fix this?

Thank you!

Posted : 18/07/2019 7:22 pm
JoanTabb
(@joantabb)
Moderator
RE: MK3S stuck in recovering print

Hi Soukup, 

Never had this problem myself...   have you tried pressing the X button, under the LCD knob, whilst the printer is turned on, to reset the firmware? 

if that fails, you could try a factory reset, but you would have to do live Z again, and if you have used it bed level correction too... 

regards Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK...
Posted : 18/07/2019 7:57 pm
soukup
(@soukup)
New Member
Topic starter answered:
RE: MK3S stuck in recovering print

I have tried the "X" reset with no luck. I will try factory reset, thank you!

Posted : 18/07/2019 8:08 pm
JoanTabb
(@joantabb)
Moderator
RE: MK3S stuck in recovering print

try factory reset without clearing data  first, if that doesn't work, try again including clearing data. 

best wishes, Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK...
Posted : 18/07/2019 8:38 pm
carlos.p10
(@carlos-p10)
New Member
RE: MK3S stuck in recovering print

Any luck from anyone having this problem? What does PRUSA say?

 

Posted : 30/07/2019 6:08 pm
soukup
(@soukup)
New Member
Topic starter answered:
RE: MK3S stuck in recovering print

Sorry, forgot to update.

I have used factory reset, did calibration again and everything works! 

 

Thanks for your help @joantabb!

Posted : 30/07/2019 6:10 pm
Fisk Family
(@fisk-family)
New Member
RE: MK3S stuck in recovering print

Hi, I am having this problem a lot with my MK3S. I switch it on, it says "Recovering print", then goes into "Heating..." but it never finishes because it is aiming for a temp of zero. Usually I'm able to clear it by getting the printer to do something else, such as selecting "Preheat" or removing the filament. But if I select to "Print from CD", it won't start. this evening none of the methods to clear it seem to have worked, no matter how many times I reset or try to "distract" the printer into doing something else. I would rather not have to recalibrate each time to clear this. Are then any updates on this problem? I have firmware 3.8.1-2869 - haven't yet checked if this is the latest. Thanks

Posted : 30/04/2020 8:05 pm
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