Filament not loading  

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natashas
(@natashas)
Active Member

I click on the 'Load to nozzle' function and the printer loads the filament to print head and then retracts. It does this about 3 or 4 times. It then loads to head and moves position as if to expel filament out the nozzle. Instead it just retracts again and the LCD displays ' Is the filament printing and in the correct colour?'. It evidently is not... I am pretty fed up with it now. Please can someone help me fix the problem!

 

Posted : 12/06/2020 2:01 pm
Karl Herbert
(@karl-herbert)
Famed Member
Posted by: @natashas

I click on the 'Load to nozzle' function and the printer loads the filament to print head and then retracts. It does this about 3 or 4 times. It then loads to head and moves position as if to expel filament out the nozzle. Instead it just retracts again and the LCD displays ' Is the filament printing and in the correct colour?'. It evidently is not... I am pretty fed up with it now. Please can someone help me fix the problem!

 

I think that your filament sensor on the extruder is not correctly adjusted and therefore does not recognize any filament. In the LCD menu - support - sensor info the value 1 should be displayed when filament is loaded. If there is 0, then the sensor has not loaded or recognized any filament.

https://help.prusa3d.com/en/article/ir-filament-sensor-calibration-mmu2s_2245

Statt zu klagen, dass wir nicht alles haben, was wir wollen, sollten wir lieber dankbar sein, dass wir nicht alles bekommen, was wir verdienen....
Posted : 12/06/2020 2:38 pm
natashas
(@natashas)
Active Member

Hi, thank you for the suggestion. It appears to be working now... finally!

Posted : 12/06/2020 4:23 pm
Karl Herbert
(@karl-herbert)
Famed Member

@natashas

I'm glad for you...

happy printing 👍 

Statt zu klagen, dass wir nicht alles haben, was wir wollen, sollten wir lieber dankbar sein, dass wir nicht alles bekommen, was wir verdienen....
Posted : 12/06/2020 5:03 pm
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