Extruder Stepper Motor is Dead  

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simone.b3
(@simone-b3)
Active Member

It doesn't rotate anymore, what can I do?

Posted : 10/10/2019 6:07 pm
joan.t
(@joantabb)
Veteran Member Moderator

Hi Simone.

first check that the motor plug pins are secure in the plug housing, then make sure the motor plug is is firmly inserted in the socket, and try again

if this doesn't help, 
get a test meter and check for continuity

between the first motor wire and the second motor wire,   

and 

between the third motor wire and the fourth motor wire,   

if either circuit is open circuit, you probably have a broken wire

if this is the case, the break will probably be behind the extruder cable strain relief mounting point

cheap option... if you can identify which wire is broken, replace the wire... insulate repair!

my choice option, replace all four wires with flexible silicone insulated wire, insulated with heatshrink tubing from the fixed part of the extruder cable strain relief mounting into the einsy box...

expensive option replace whole motor with prusa extruder motor,

alternative option, replace with LDO cool running equivalent motor...

more complex options

consider 0.9degree motor and revise firmware, 

consider bondtech, or bunny science, or skelestruder upgrades with pancake motor and revised firmware...

other options do exist, but there should be enough here to get you going

 

if the motor continuity is good, try swapping the X or Y motor plug, onto the extruder socket, on the einsy board, and using the settings >move axis, e axis option, see if the e motor driver will drive the X or Y motor...   if it does not drive the other motor the  einsy may be faulty

regards Joan

https://www.ebay.co.uk/itm/Silicone-Cable-Flexible-Wire-8-10-12-14-16-18-20-22-24-26-30-AWG-Various-Colours/361296232202?_trkparms=aid%3D111001%26algo%3DREC.SEED%26ao%3D1%26asc%3D20160908105057%26meid%3Da3b481dd61b24866b25cc02b2ea6b21f%26pid%3D100675%26rk%3D1%26rkt%3D15%26mehot%3Dpp%26sd%3D361296232202%26itm%3D361296232202%26pmt%3D1%26noa%3D1%26pg%3D2380057&_trksid=p2380057.c100675.m4236&_trkparms=pageci%3Aa41a54c2-eba9-11e9-959d-74dbd180715d%7Cparentrq%3Ab7b1c7cb16d0aada623df2f0ffeaca62%7Ciid%3A1

24 gauge wire will be adequate

This post was modified 1 year ago by joan.t
I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK...
Posted : 10/10/2019 11:01 pm
simone.b3 liked
simone.b3
(@simone-b3)
Active Member

Thanks for response, I tried the first suggestion and now the stepper motor rotates again. However, I can hear a clog (like a click) when the filament goes down, and the extrusion is weird. What can I do?

This post was modified 1 year ago 2 times by simone.b3
Posted : 11/10/2019 12:02 am
joan.t
(@joantabb)
Veteran Member Moderator

could there have been 2 wires faulty?

can you show a video?

 

Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK...
Posted : 11/10/2019 1:23 am
simone.b3
(@simone-b3)
Active Member

I don't think it's wires fault. You can note the gears of the extruder blocked when the click happens.

Posted : 13/10/2019 4:44 pm
simone.b3
(@simone-b3)
Active Member

Sorry, time to edit is expired, so I write down there other informations:

You can note that the gears of the extruder are blocked when the click happens, probably that is the source of the noise. I think it's like the filament encounters some sort of resistence going down, but that's unlikely, because I replaced the nozzle and that still happens. Also the filament is extruded well until the click, then it assumes an irregular form. I think, but it's only an assumption, the stepper motor doesn't have the "strenght" to push the filament down. It doesn't block if there is no filament to push down.

Posted : 13/10/2019 4:54 pm
simone.b3
(@simone-b3)
Active Member

Up, also another question: My 3d printer should still be under warranty, does it cover this kind of damage?

Posted : 14/10/2019 1:54 pm
Robert-mm200
(@robert-rmm200)
Noble Member
Posted by: @simone-b3

Up, also another question: My 3d printer should still be under warranty, does it cover this kind of damage?

Not a question for here.

Go to EShop, log in, and press Chat in the lower right.

They will step you through it.

Posted : 14/10/2019 4:42 pm
larry.r
(@larry-r)
Eminent Member

My extruder motor stopped working during a print, I found this thread and started trouble shooting the problem. I removed the plug housing cover and tried to remove the extruder plug, Since I bought the printer assembled I have no idea how to remove it as I tried to pull on it and it did not budge. Is there a clip that I have to press on either the plug or the receptacle to remove it?  If it is the cord is there a specific one I should order. I notice several different ones on Amazon. Same goes for the Extruder motor, is there also a specific one I should order if need be?

Thanks Larry

Posted : 20/09/2020 3:19 pm
larry.r
(@larry-r)
Eminent Member

Update, I was able to remove the extruder wire plug from the circuit board there is a tab that locked in. However, I cannot figure out how to remove the wire plug from the extruder.

Posted : 20/09/2020 5:15 pm
larry.r
(@larry-r)
Eminent Member

Update, I was able to remove the extruder wire plug from the circuit board there is a tab that locked it in. However, I cannot figure out how to remove the wire plug from the extruder. I took Joan's advice and plugged the extruder into the Y axis plug adapter. I tried to move the extruder motor using the Y movement in settings and nothing happened. Have to assume it is the wiring or the motor. Is there another source in the United States where I can get a new stepper motor with wiring??

Posted : 20/09/2020 8:07 pm
joan.t
(@joantabb)
Veteran Member Moderator

I believe Printed Solid should be able to help. 

regards Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK...
Posted : 20/09/2020 11:45 pm
larry.r
(@larry-r)
Eminent Member

Thank you Joan, I have contacted them.

Posted : 21/09/2020 2:57 am
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