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Derek
(@derek-5)
Eminent Member
Re: Ship Date Tracking Spreadsheet


Week 5 shipped... week 10 shipped... week 11 shipped... forgive me for not reading all 142 pages here, but their shipping strategy sure seems random to me. (Week 10 kit and filament order - still nothing.)

Pick an order number randomly from a hat, fulfill it...repeat.

Posted : 10/05/2018 11:14 pm
MATTRacing
(@mattracing)
New Member
Re: Ship Date Tracking Spreadsheet


Just got notification this morning that my orange kit (ordered on 2018-03-14, week 11) has been shipped which fell within a couple days that the shipping table window stated. It's been quite a wait and am glad that it's on its way. On a side note the order just for the printer itself, no other items.

Cheers,

Nuge

😮 😮 😮 😮 I ordered mine on 2018-03-15, so that it could be good news. Maybe they'll send mine tomorrow. Customer service has no clue.

Posted : 10/05/2018 11:23 pm
Haku3D
(@haku3d)
Eminent Member
Re: Ship Date Tracking Spreadsheet


Week 10 orange kit (with no additions). Shipping order last week and order now in the same city (Leed, UK). There's some error with UPS where they don't know if I can pick up my item (which I requested as I knew I wouldn't be in). Hopefully I can pick up today or tomorrow. Fingers crossed.

Steven

That gives me a little hope I'll see mine before the end of this month, it's a week 12 orange kit (with no additions) and according to their shipping information page the week 12 kits should start shipping today, although reading through threads on this site it almost seems like a lottery when your order will be shipped!

Itching to make some camera mounts for my quadcopters, I need the flexibility that TPU has to reduce vibration getting to the camera.

Posted : 11/05/2018 1:02 am
espen.l
(@espen-l)
Active Member
Re: Ship Date Tracking Spreadsheet

I'm convinced UPS is dragging my kit by donkey walking backwards through Europe. The kit was shipped on the 24th of April and it is FINALLY in my city. But instead of delivering it on my door today, they have given it to the local post agency who will deliver it tomorrow.
[/quote]

Finally received the package on Wednesday. Unfortunately it was sent as business package, so they attempted to deliver at my home address without informing in advance. I called UPS customer support and asked how I was supposed to know when to be home they didn't email me or call me in advance. The only thing I got was a grumpy reply that it was never a problem for any other customers. Luckily the last miles was covered by a Norwegian postal company, and their support was much better. After a short call, they arranged the package to be delivered to the nearest postal office immediately, even though normal procedure is that it is not available there until the next day. A big relief since the next day was both rainy and a public holiday!

So, I assembled the kit yesterday, starting with a quite ambivalent mood. But the kit came with great instructions and was a breeze to build. Quite enjoyable after I digested all the acid from the shipping experiences. And the print quality of the supplied files is great. Tonight I will try with my own designs and slicing. 🙂

I hope for all of you in here, and for Prusa research, that the shipping chaos is sorted out as soon as possible. Good luck to everyone!

Posted : 11/05/2018 1:02 pm
trv
 trv
(@trv)
Active Member
Re: Ship Date Tracking Spreadsheet

Not trying to start problems, but was wondering if there is a similar tracking sheet for the new Multi Material Upgrade. I have on one order (separate order from my i3 kit - week 16) and expect there will be some initial delays and rescheduling as that comes to market.

A 6 week wait for a printer isn't too bad for me. I waited 3 1/2 months for a car I ordered. That hurt. 😉

Posted : 11/05/2018 2:11 pm
Romandux
(@romandux)
Active Member
Re: Ship Date Tracking Spreadsheet

Official Ship Schedule has been updated...

Posted : 11/05/2018 5:40 pm
terry.a2
(@terry-a2)
Eminent Member
Re: Ship Date Tracking Spreadsheet

Wow. UPS really made some miles with this thing. Shipped on the 8th and it is out for Delivery today. The irony though. I have to be at work from 3pm to 11pm and ups usually arrives around 5pm. Gonna be a long night.

Posted : 11/05/2018 8:01 pm
MATTRacing
(@mattracing)
New Member
Re: Ship Date Tracking Spreadsheet

YES! Today I finally received the shipping email. My MK3 kit was ordered on 2018-03-15, first shipping date was 23rd April, then 30th April and last 7th May.
UPS delivery date is 18th May.

Posted : 11/05/2018 8:06 pm
dat1darkrai
(@dat1darkrai)
Eminent Member
Re: Ship Date Tracking Spreadsheet

Just a quick question when it comes to importing the printer to the US, has anyone had problems with customs in the US? my printer is already in Phili, PA with an import scan with no issue or notification popping up on the ups website.

Semi-newbie into 3d printing to make my prop making life easier as well as to use 3d printing for engineering.

Posted : 11/05/2018 8:24 pm
Nikolai
(@nikolai)
Noble Member
Re: Ship Date Tracking Spreadsheet


Just a quick question when it comes to importing the printer to the US, has anyone had problems with customs in the US? my printer is already in Phili, PA with an import scan with no issue or notification popping up on the ups website.

Was same for me. Just wait couple days. The updates are being published delayed on the UPS website. Once the package will arrive in the big hub near your location, it should get better. I got only the notification once it was out for delivery.

Often linked posts:
Going small with MMU2
Real Multi Material
My prints on Instagram

Posted : 11/05/2018 8:31 pm
Derek
(@derek-5)
Eminent Member
Re: Ship Date Tracking Spreadsheet


YES! Today I finally received the shipping email. My MK3 kit was ordered on 2018-03-15, first shipping date was 23rd April, then 30th April and last 7th May.
UPS delivery date is 18th May.

Another week 11 getting shipped before week 10 is done. This is hardly a reliable process.

I hope you enjoy your printer!

Posted : 11/05/2018 8:52 pm
dat1darkrai
(@dat1darkrai)
Eminent Member
Re: Ship Date Tracking Spreadsheet



Just a quick question when it comes to importing the printer to the US, has anyone had problems with customs in the US? my printer is already in Phili, PA with an import scan with no issue or notification popping up on the ups website.

Was same for me. Just wait couple days. The updates are being published delayed on the UPS website. Once the package will arrive in the big hub near your location, it should get better. I got only the notification once it was out for delivery.

Nah i haven't had problems with delays in notifications. What i meant to say was like problems when it came to US customs, like them opening the packages and going through everything. Like if thats what they do, has anyone had problems where like pieces go missing because US customs opens every bag or something, again if thats what they do. My bad, should have clarified better lol

Semi-newbie into 3d printing to make my prop making life easier as well as to use 3d printing for engineering.

Posted : 11/05/2018 9:13 pm
dat1darkrai
(@dat1darkrai)
Eminent Member
Re: Ship Date Tracking Spreadsheet



Just a quick question when it comes to importing the printer to the US, has anyone had problems with customs in the US? my printer is already in Phili, PA with an import scan with no issue or notification popping up on the ups website.

Was same for me. Just wait couple days. The updates are being published delayed on the UPS website. Once the package will arrive in the big hub near your location, it should get better. I got only the notification once it was out for delivery.

Nah i haven't had problems with delays in notifications. What i meant to say was like problems when it came to US customs, like them opening the packages and going through everything. Like if thats what they do, has anyone had problems where like pieces go missing because US customs opens every bag or something, again if thats what they do.

Semi-newbie into 3d printing to make my prop making life easier as well as to use 3d printing for engineering.

Posted : 11/05/2018 9:13 pm
Nathan
(@nathan-2)
Eminent Member
Re: Ship Date Tracking Spreadsheet




Just a quick question when it comes to importing the printer to the US, has anyone had problems with customs in the US? my printer is already in Phili, PA with an import scan with no issue or notification popping up on the ups website.

Was same for me. Just wait couple days. The updates are being published delayed on the UPS website. Once the package will arrive in the big hub near your location, it should get better. I got only the notification once it was out for delivery.

Nah i haven't had problems with delays in notifications. What i meant to say was like problems when it came to US customs, like them opening the packages and going through everything. Like if thats what they do, has anyone had problems where like pieces go missing because US customs opens every bag or something, again if thats what they do.

Customs doesn't typically open your package. They have the right to do so and have lost parts on people for all kinds of things but its not something I would worry about until it happened.

Posted : 11/05/2018 9:20 pm
Sweetblu
(@sweetblu)
Trusted Member
Re: Ship Date Tracking Spreadsheet




Just a quick question when it comes to importing the printer to the US, has anyone had problems with customs in the US? my printer is already in Phili, PA with an import scan with no issue or notification popping up on the ups website.

Was same for me. Just wait couple days. The updates are being published delayed on the UPS website. Once the package will arrive in the big hub near your location, it should get better. I got only the notification once it was out for delivery.

Nah i haven't had problems with delays in notifications. What i meant to say was like problems when it came to US customs, like them opening the packages and going through everything. Like if thats what they do, has anyone had problems where like pieces go missing because US customs opens every bag or something, again if thats what they do.

If you scroll back a few pages I had some pretty big issues, but your would have already had them.

The Customs/clearing house search/stuff, and release/etc actually happens before the package gets on the plane. The physical release doesn't happen though until it is in the US.

Posted : 11/05/2018 9:40 pm
dat1darkrai
(@dat1darkrai)
Eminent Member
Re: Ship Date Tracking Spreadsheet



Was same for me. Just wait couple days. The updates are being published delayed on the UPS website. Once the package will arrive in the big hub near your location, it should get better. I got only the notification once it was out for delivery.

Nah i haven't had problems with delays in notifications. What i meant to say was like problems when it came to US customs, like them opening the packages and going through everything. Like if thats what they do, has anyone had problems where like pieces go missing because US customs opens every bag or something, again if thats what they do.

If you scroll back a few pages I had some pretty big issues, but your would have already had them.

The Customs/clearing house search/stuff, and release/etc actually happens before the package gets on the plane. The physical release doesn't happen though until it is in the US.

Yeah i remember reading about the issues you faced. My concern is that i only ordered a kit printer. nothing else. And UPS already tells me that the printer is in the US with an Import scan.

So what im thinking is that if anything was to be a problem, wouldn't i have seen it by now?

*see the tracking history below*

Semi-newbie into 3d printing to make my prop making life easier as well as to use 3d printing for engineering.

Posted : 11/05/2018 10:17 pm
Nikolai
(@nikolai)
Noble Member
Re: Ship Date Tracking Spreadsheet

Here is my package travel just for reference. Had no issues with it:


Sylmar, CA, United States 04/25/2018 9:21 A.M. Out For Delivery Today
04/25/2018 6:56 A.M. Destination Scan
04/25/2018 5:03 A.M. Arrival Scan
Cerritos, CA, United States 04/25/2018 3:54 A.M. Departure Scan
Cerritos, CA, United States 04/24/2018 8:30 P.M. Arrival Scan
Long Beach, CA, United States 04/24/2018 7:30 P.M. Departure Scan
04/24/2018 5:53 P.M. Arrival Scan
Philadelphia, PA, United States 04/24/2018 3:21 P.M. Departure Scan
Philadelphia, PA, United States 04/21/2018 9:04 A.M. Arrival Scan
Roissy Charles de Gaulle, France 04/21/2018 6:59 A.M. Departure Scan
04/21/2018 5:26 A.M. Arrival Scan
Koeln, Germany 04/21/2018 5:05 A.M. Departure Scan
04/21/2018 12:12 A.M. Arrival Scan
Prague, Czechia 04/20/2018 11:03 P.M. Departure Scan
04/20/2018 6:41 P.M. Export Scan
04/19/2018 4:43 P.M. Your package was released by the customs agency.
Prague, Czechia 04/19/2018 4:41 P.M. Export Scan
Prague, Czechia 04/18/2018 11:00 P.M. Export Scan
04/18/2018 11:00 P.M. Origin Scan
04/18/2018 12:55 P.M. Pickup Scan
04/18/2018 10:31 A.M. Your package is being processed at the clearance agency.
Czechia 04/18/2018 10:31 A.M. Order Processed: Ready for UPS

Often linked posts:
Going small with MMU2
Real Multi Material
My prints on Instagram

Posted : 11/05/2018 10:33 pm
dat1darkrai
(@dat1darkrai)
Eminent Member
Re: Ship Date Tracking Spreadsheet


Here is my package travel just for reference. Had no issues with it:


Sylmar, CA, United States 04/25/2018 9:21 A.M. Out For Delivery Today
04/25/2018 6:56 A.M. Destination Scan
04/25/2018 5:03 A.M. Arrival Scan
Cerritos, CA, United States 04/25/2018 3:54 A.M. Departure Scan
Cerritos, CA, United States 04/24/2018 8:30 P.M. Arrival Scan
Long Beach, CA, United States 04/24/2018 7:30 P.M. Departure Scan
04/24/2018 5:53 P.M. Arrival Scan
Philadelphia, PA, United States 04/24/2018 3:21 P.M. Departure Scan
Philadelphia, PA, United States 04/21/2018 9:04 A.M. Arrival Scan
Roissy Charles de Gaulle, France 04/21/2018 6:59 A.M. Departure Scan
04/21/2018 5:26 A.M. Arrival Scan
Koeln, Germany 04/21/2018 5:05 A.M. Departure Scan
04/21/2018 12:12 A.M. Arrival Scan
Prague, Czechia 04/20/2018 11:03 P.M. Departure Scan
04/20/2018 6:41 P.M. Export Scan
04/19/2018 4:43 P.M. Your package was released by the customs agency.
Prague, Czechia 04/19/2018 4:41 P.M. Export Scan
Prague, Czechia 04/18/2018 11:00 P.M. Export Scan
04/18/2018 11:00 P.M. Origin Scan
04/18/2018 12:55 P.M. Pickup Scan
04/18/2018 10:31 A.M. Your package is being processed at the clearance agency.
Czechia 04/18/2018 10:31 A.M. Order Processed: Ready for UPS

Ok im not to worried then. Im an hour out from LA and seeing how ya had no prob, thats relieving.
I was only curious as my brother had brought up that customs will open packages and to just be prepared if there is a problem. But seeing as yours had no problem, there shouldnt be too much trouble.

Semi-newbie into 3d printing to make my prop making life easier as well as to use 3d printing for engineering.

Posted : 11/05/2018 10:36 pm
benjamin.s17
(@benjamin-s17)
Active Member
Re: Ship Date Tracking Spreadsheet

Awesome, dates moved back again. Guess it was too much to hope to get the printer in time for my b-day 🙁

Posted : 11/05/2018 11:00 pm
Sweetblu
(@sweetblu)
Trusted Member
Re: Ship Date Tracking Spreadsheet

Mine just arrives about 15 minutes ago!!!!!! Can't wait until I get off, and then home from the gym!

Posted : 11/05/2018 11:02 pm
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