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Problem with the cable - what to do with this?  

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Domel31
(@domel31)
New Member
Problem with the cable - what to do with this?

Posted : 14/01/2021 12:55 pm
morphias
(@morphias)
Estimable Member
RE: Problem with the cable - what to do with this?

Is that the cable going to the thermistor or the heater cartridge? 

 

If it's the cable to the heater cartridge, stop using the printer immediately and disconnect the power. That is a fire hazard. 

 

If it's the thermistor, you may be able to get some fibreglass electrical insulation tape and repair it.

 

Safest thing to do is replace whichever component it is.

Posted : 14/01/2021 1:00 pm
Domel31
(@domel31)
New Member
Topic starter answered:
RE: Problem with the cable - what to do with this?

This is my second day with the printer and spmething like that. I not see in ins guide  to hide this morr. What a primitive part. I still dont know how fix this issue. The whole part cost 100 euro very bad for me. 

Posted : 14/01/2021 4:14 pm
morphias
(@morphias)
Estimable Member
RE: Problem with the cable - what to do with this?

If it is a brand new printer, please contact Prusa Support via the Chat when you log into the Prusa 3D shop with the account you used to purchase the printer. They may send you a new part for free.

Posted : 14/01/2021 9:06 pm
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