PETG fail and thermistor wire broke. Need help
Printing the Lack Improved enclosure print, file 5 in PETG Prusament when at about 25% this occurred. Woke up this morning and saw the mess and the error. Reset the machine but all I can do is move the Z Axis up. After further investigation, I see that the thermistor wire is broke. How do I contact support to get this fixed?
Can someone direct me on how to contact support?
Go to the prusa shop, make sure you are logged in to your account and the chat option should appear after a few seconds.