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XYZ calibration failure.  

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rick.f2
(@rick-f2)
Active Member
XYZ calibration failure.

Prints were not sticking to the bed after several days of non-stop printing.  My first thought was that a poor filament being used.  After cleaning up the blob on the nozzle and heater block I tried a known good filament and had the same issue.  This time while trying to clean up the heater block (I disassembled and removed the block) I broke a wire from the heater cartridge.  I purchased a new heater cartridge, heater block, nozzle, and heat sink from E3d and turned on the printer.  I was able to print a Benchy, but then the filament began to stick to the nozzle again.  I cleaned everything, tried again with the same results.  After cleaning everything up again I turned off the machine and went to sleep.  The next morning when I powered up, the new machine message came up telling me to calibrate the machine.  Ugh!  Autohome worked, the Self Test worked, and Calibrate Z worked fine.  However, when I tried to do the XYZ calibration the 1st point could not be found.  The head circled around the target circle, the red light on the PINDA blinked and flickered, then it began a side to side sweep.  When the PINDA crossed the circle it blinked and vibrated as it always does, but after passing completely over, stopped and said "Bed calibration point was not found."

I've searched through the knowledge base and tried every suggestion I could find, but nothing seems to help.  I am at a loss and am becoming very frustrated.  I would appreciate any help or guidance anyone might provide.

Posted : 19/06/2020 12:35 am
JoanTabb
(@joantabb)
Moderator
RE: XYZ calibration failure.

No idea, have you tried a Factory reset? and then re calibration? 

 

Joan

 

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK...
Posted : 19/06/2020 12:45 am
rick.f2
(@rick-f2)
Active Member
Topic starter answered:
RE: XYZ calibration failure.

@joantabb

I haven't tried a factory reset, but I'll do that tonight.  If this fixes my problem I'll leave a comment here.  Thank you for the suggestion!

Posted : 19/06/2020 1:33 am
rick.f2
(@rick-f2)
Active Member
Topic starter answered:
RE: XYZ calibration failure. Bed calibration point was not found.

A factory reset was performed and FW flashed.  The self test was ok, etc. but when the XYZ calibration was done it quit after the first point.  I'm open for any suggestions. 

Posted : 19/06/2020 2:12 am
JoanTabb
(@joantabb)
Moderator
RE: XYZ calibration failure.

🙁

 

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK...
Posted : 19/06/2020 11:07 am
karl-herbert
(@karl-herbert)
Illustrious Member
RE: XYZ calibration failure.

@rick-f2

The X / Y axes are running smooth, are lubricated and can be moved from one end to the other without any obstacles? The pinda and all other srews are well tightened too? The PINDA heigh is correct adjusted? Belt Tension ok and no loosen pulleys?

Good luck!

 

Statt zu klagen, dass wir nicht alles haben, was wir wollen, sollten wir lieber dankbar sein, dass wir nicht alles bekommen, was wir verdienen....
Posted : 19/06/2020 2:10 pm
rick.f2
(@rick-f2)
Active Member
Topic starter answered:
RE: XYZ calibration failure.

@karl-herbert

Thank you for your response.  Everything is as it should be.  I'm beginning to think that the PINDA might be bad, even though the machine is less than three months old.

Posted : 19/06/2020 7:16 pm
karl-herbert
(@karl-herbert)
Illustrious Member
RE: XYZ calibration failure.

@rick-f2

I would contact the Prusa chat. Login with your Prusa account, select eshop. After some seconds the chat window appears on the right bottom. Deactivate all add blocker or similar.

Statt zu klagen, dass wir nicht alles haben, was wir wollen, sollten wir lieber dankbar sein, dass wir nicht alles bekommen, was wir verdienen....
Posted : 19/06/2020 8:04 pm
rick.f2
(@rick-f2)
Active Member
Topic starter answered:
RE: XYZ calibration failure.

@karl-herbert

Thank you.  I contacted Prusa chat and we resolved my problem.  They are sending out a new PINDA to fix the issue.

Posted : 19/06/2020 9:35 pm
karl-herbert
(@karl-herbert)
Illustrious Member
RE: XYZ calibration failure.

@rick-f2

Nice that prusa can help you. I hope everything will work again with the new PINDA!

Good luck!

Statt zu klagen, dass wir nicht alles haben, was wir wollen, sollten wir lieber dankbar sein, dass wir nicht alles bekommen, was wir verdienen....
Posted : 19/06/2020 10:52 pm
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