Removable sheet came bent  

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Ron L
(@ron-l-2)
Active Member

So I received and built my printer and I love it but I am wondering what to do about the removable textured spring steel sheet. I have printed a few things but none have gone over the dent in the sheet. I was just wondering if I should send support a message or just go with it. looking at the box and where is was i am guessing it got dropped in shipping. The dent is very minor I was going to upload a picture but I can't get it to show in the picture well at all. How much can the printer compensate for such a problem?

 

Posted : 21/01/2021 8:36 am
bobstro
(@bobstro)
Illustrious Member

Log into the online store and contact support via chat for the fastest response. Take good pics to show the problem. The Prusa page emphasizes that there is no warranty for the sheets except for damage during production and shipping, so don't let them shut you down without at least acknowledging that.

This post was modified 1 month ago by bobstro
My notes and disclaimers on 3D printing and miscellaneous other tech projects
He is intelligent, but not experienced. His pattern indicates two dimensional thinking. -- Spock in Star Trek: The Wrath of Khan...
Posted : 21/01/2021 3:06 pm
cwbullet
(@cwbullet)
Illustrious Member
Posted by: @ron-l-2

So I received and built my printer and I love it but I am wondering what to do about the removable textured spring steel sheet. I have printed a few things but none have gone over the dent in the sheet. I was just wondering if I should send support a message or just go with it. looking at the box and where is was i am guessing it got dropped in shipping. The dent is very minor I was going to upload a picture but I can't get it to show in the picture well at all. How much can the printer compensate for such a problem?

 

No matter how minor, get it replaced.  

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Chuck H
3D Printer Review Blog...
Posted : 22/01/2021 12:08 am
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