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Power cable type -- not US/NA  

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jepler
(@jepler)
New Member
Power cable type -- not US/NA

Hi!  I just received my fully assembled MK3S here in the USA.  Everything seems fine, except the included power cable was for not for a North American outlet (It's for Europe, I think—looks similar to what I've seen in Germany). No worries, I have many spares of the correct type.

Did I miss the spot to make the correct selection, is this the type always included, or was there an error?   My order history says what I ordered was "".

Posted : 09/11/2020 9:33 pm
karl-herbert
(@karl-herbert)
Illustrious Member
RE: Power cable type -- not US/NA
Posted by: @jepler

Hi!  I just received my fully assembled MK3S here in the USA.  Everything seems fine, except the included power cable was for not for a North American outlet (It's for Europe, I think—looks similar to what I've seen in Germany). No worries, I have many spares of the correct type.

Did I miss the spot to make the correct selection, is this the type always included, or was there an error?   My order history says what I ordered was "".

Hello and welcome to the Prusaforum!

I would contact the Prusachat. Just log in with your account and choose the eshop. Shortly after that a chat window appears in the lower right corner.
I am sure they will send you the correct cable and will give you further support.

good luck!

Statt zu klagen, dass wir nicht alles haben, was wir wollen, sollten wir lieber dankbar sein, dass wir nicht alles bekommen, was wir verdienen....
Posted : 09/11/2020 10:06 pm
locktec
(@locktec)
Eminent Member
RE: Power cable type -- not US/NA

I'm from the US and when I order my i3 mk3s, Prusa went by my address it been over a year. And I receive the right plug 

Posted : 09/11/2020 10:08 pm
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