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Prusa mini has trouble booting  

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Brian
(@brian-7)
New Member
Prusa mini has trouble booting

Upon power-on, the screen ends up at the language-selection screen.  I select my language, but it basically reboots at that point.  This is the installed 4.2.0 firmware I believe.

If I use a formatted USB drive with the newer 4.2.1 version as the only file, it does recognize that the file is there.  I have the option of installing that or skipping (the selector wheel works fine).  Either FLASH or SKIP ends up rebooting without installing 4.2.1, and we're back at that selection screen.

Any ideas?

Thanks in advance.

Posted : 07/12/2020 1:33 am
Skreelink
(@skreelink)
Estimable Member
RE: Prusa mini has trouble booting

I would suggest testing a different USB drive if you're using the included USB. Also, download the firmware file again, as it might be slightly corrupt and not passing a signature test. 

I think I know, I don’t think I know. I don’t think I think I know, I don’t think I think.

Posted : 07/12/2020 2:19 am
Brian
(@brian-7)
New Member
Topic starter answered:
RE: Prusa mini has trouble booting

Ok - easy to try.  Found a USB drive and formatted, new download from https://cdn.prusa3d.com/downloads/firmware/prusa3d_fw_4_2_1_MINI.zip.   Moved the prusa3d_fw_4_2_1_MINI.bbf file on the new drive, power on/boot.  Same behavior.

Note the original weird behavior is w/out USB drive. That's just my attempt to fix by loading updated firmware.

Posted : 07/12/2020 2:51 am
Gordon W
(@gordon-w)
Reputable Member
RE: Prusa mini has trouble booting

Can you do a factory reset or does the 'boot loop' prevent you getting to the menus? Clutching at straws but it's worth checking all the cables are in the right place and seated correctly on the buddy board.

If you can't reset, I'd suggest talking to support using the web chat on the e-shop page, they'll be able to help with diagnosis and send spare parts if necessary

Posted : 07/12/2020 11:04 am
karl-herbert
(@karl-herbert)
Illustrious Member
RE: Prusa mini has trouble booting

@brian-9

After resetting or switch on the printer, try shortly after double-clicking the control button. This should work normally.

Statt zu klagen, dass wir nicht alles haben, was wir wollen, sollten wir lieber dankbar sein, dass wir nicht alles bekommen, was wir verdienen.

Posted : 07/12/2020 1:15 pm
Brian
(@brian-7)
New Member
Topic starter answered:
RE: Prusa mini has trouble booting

Have tried double-clicking on the panel and small recessed black button (near power switch), same thing happens.

Will go back and double-check connections seated later.

Thanks for the helpful suggestions.

Posted : 07/12/2020 3:01 pm
karl-herbert
(@karl-herbert)
Illustrious Member
RE: Prusa mini has trouble booting

@brian-9

double-click this button:

https://help.prusa3d.com/en/article/firmware-updating-and-flashing-mini_124784

If all plug connections are OK and the firmware update still does not work, I would contact the Prusachat.
 

Statt zu klagen, dass wir nicht alles haben, was wir wollen, sollten wir lieber dankbar sein, dass wir nicht alles bekommen, was wir verdienen.

Posted : 07/12/2020 3:19 pm
3Dprintedgr
(@3dprintedgr)
Estimable Member
RE: Prusa mini has trouble booting

Since the encoder works but the click doesn't I would suspect that the press of the button triggers maybe a short circuit that resets the whole machine. Contacting the chat would be the best idea because for me it seems like a hardware problem.

Original Prusa Mini + Smooth PEI
Prusa Slicer 2.6.0

Posted : 20/12/2020 2:29 pm
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