No firmware on USB found, despite being on the USB, trying multiple Versions and USB's (all Fat32)
 
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No firmware on USB found, despite being on the USB, trying multiple Versions and USB's (all Fat32)  

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ole
 ole
(@ole)
New Member
No firmware on USB found, despite being on the USB, trying multiple Versions and USB's (all Fat32)

Hello,

first post here, sorry to make it a bad one, I got my Prusa Mini yesterday and it worked fine, but today it wanted to Update the firmware.
In the middle of it the power of my room was cut, now I have the problem that I can't flash it because it won't recognize the firmware on my USB or on any other. I even tryed multiple versions of the firmware and all the USB's are Fat32 formated.

Any sugestions what I could do about it?

Posted : 21/08/2020 10:35 am
Gordon W
(@gordon-w)
Reputable Member
RE: No firmware on USB found, despite being on the USB, trying multiple Versions and USB's (all Fat32)

Is the problem that it won't recognise the need to update and carries on booting or does it tell you it's an invalid firmware file?

If you've tried all the suggestions in the guide https://help.prusa3d.com/en/article/firmware-updating-mini_124784 then it's probably worth using the web chat to talk to support.

Posted : 21/08/2020 11:31 am
ole
 ole
(@ole)
New Member
Topic starter answered:
RE: No firmware on USB found, despite being on the USB, trying multiple Versions and USB's (all Fat32)

Already tried that, web chat it is then. But thanks for the answer gordon-w

Posted : 21/08/2020 11:54 am
Zoltan
(@zoltan)
Moderator
RE: No firmware on USB found, despite being on the USB, trying multiple Versions and USB's (all Fat32)

Restart the printer by reset button while pushing the jogwheel (rotation knob) for 2-3 seconds.

even an old man can learn new things 🙂
Standard I3 mk3s, FW 3.10.1 RC1, MMU2S, no closed box, sketchup , fusion 360, PrusaSlicer, Windows 10
PRUSA MINI FW 4.3.3, Prusa Connect Beta...
Posted : 21/08/2020 12:38 pm
ole
 ole
(@ole)
New Member
Topic starter answered:
RE: No firmware on USB found, despite being on the USB, trying multiple Versions and USB's (all Fat32)

Yeah zoltan, done that had a talk with the support and it seems to be a bigger problem. Ill update you all when there is a solution for it.

Posted : 21/08/2020 2:12 pm
3DK
 3DK
(@3dk)
Eminent Member
RE: No firmware on USB found, despite being on the USB, trying multiple Versions and USB's (all Fat32)

@ole

My firmware update would not work either. Elsewhere I saw that size of USB stick can be a problem. I changed from 4GB to 2GB then it started the update as expected.

Posted : 23/08/2020 12:15 pm
ole
 ole
(@ole)
New Member
Topic starter answered:
RE: No firmware on USB found, despite being on the USB, trying multiple Versions and USB's (all Fat32)

I received a new board and after installing it it works great again, 10/10 customer service. Thanks for all the answers.

Posted : 26/08/2020 1:18 pm
Gordon W liked
Zoltan
(@zoltan)
Moderator
RE: No firmware on USB found, despite being on the USB, trying multiple Versions and USB's (all Fat32)

@ole

congratulation, enjoy 😊  !

even an old man can learn new things 🙂
Standard I3 mk3s, FW 3.10.1 RC1, MMU2S, no closed box, sketchup , fusion 360, PrusaSlicer, Windows 10
PRUSA MINI FW 4.3.3, Prusa Connect Beta...
Posted : 27/08/2020 5:39 am
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