Unofficial Prusa Mini Wait Thread  

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Hawwwran
(@hawwwran)
Estimable Member

There were no reported shippments in past two day BUT there was one reported just few minutes ago. (In our community sheet)

Posted : 13/02/2020 6:43 am
robrob
(@robrob)
Active Member

Where do you get to chat? I have never even seen it as an option, no matter time of day I look.

Also, I used the contact form to ask about my 10/13 order 3 or 4 days ago, and no response.  bleh.

Posted : 13/02/2020 7:09 am
Frankincell
(@frankincell)
Estimable Member

Started the latest test print...

It's going to take a very long time...

We're halfway done now...  lol

All your filament are belong to us!...
Posted : 13/02/2020 7:13 am
vaclav.blazek
(@vaclav-blazek)
Active Member
Posted by: @robrob

Where do you get to chat? I have never even seen it as an option, no matter time of day I look.

Also, I used the contact form to ask about my 10/13 order 3 or 4 days ago, and no response.  bleh.

In the bottom-right corner of any Prusa3D shop page ( https://shop.prusa3d.com/en/ ) there's a "Chat now" tab.

Posted : 13/02/2020 9:23 am
Texy
 texy
(@texy)
Reputable Member
Posted by: @robrob

Where do you get to chat? I have never even seen it as an option, no matter time of day I look.

Also, I used the contact form to ask about my 10/13 order 3 or 4 days ago, and no response.  bleh.

You need to be logged into the eshop to get the chat pop up option.

Texy

Posted : 13/02/2020 10:01 am
Hawwwran
(@hawwwran)
Estimable Member

@frankincell

That's hell of a print time 🙂 how many meters of the filament does it need?

Posted : 13/02/2020 10:19 am
Icephoenix
(@icephoenix)
Eminent Member
Posted by: @robrob

Where do you get to chat? I have never even seen it as an option, no matter time of day I look.

Also, I used the contact form to ask about my 10/13 order 3 or 4 days ago, and no response.  bleh.

Finally someone having the same problem as me. I also can't find the chat wether I'm logged in or not. If I click "Contact us" only the "Send a message" pops up.

Posted : 13/02/2020 10:24 am
Oxygen
(@oxygen)
Estimable Member

disable privacy plugins (like ghostery) goto https://shop.prusa3d.com/en/ and on the right lower corner of the browser screen you should see a "chat now" tab (when you are logged into the shop -- visible at the top right corner)

Mini with FW:4.0.5RC1...
Posted : 13/02/2020 10:29 am
joan.t
(@joantabb)
Veteran Member Moderator

@icephoenix

there is a time delay of about 5 seconds after the page loads, before you see the chat box... 

In the beginning, I clicked on the page, didn't see the option and clicked off the page too quickly...   completely missing the time delay!

regards Joan

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK...
Posted : 13/02/2020 10:49 am
Texy
 texy
(@texy)
Reputable Member

..just in case you missed it - new version of firmware is available for testing :

https://forum.prusaprinters.org/forum/general-discussion-announcements-and-releases/firmware-4-0-3-rc1-for-the-original-prusa-mini-2/

 

Posted : 13/02/2020 11:00 am
petrut.rusu
(@petrut-rusu)
New Member

@hawwwran

Hi, were i can find this online sheet?

Posted : 13/02/2020 11:34 am
crawlerin
(@crawlerin)
Reputable Member

@petrut-rusu

https://docs.google.com/spreadsheets/d/1cEUO-8AQevqBbD37C25bSPWbb3Lpk6q_-WZuZ0HOIOY/edit#gid=0

Posted : 13/02/2020 12:04 pm
Frankincell
(@frankincell)
Estimable Member

@hawwwran

About 95 Meters...

All your filament are belong to us!...
Posted : 13/02/2020 1:35 pm
burtronix liked
stevensmith
(@stevensmith)
Trusted Member
Posted by: @texy

..just in case you missed it - new version of firmware is available for testing :

https://forum.prusaprinters.org/forum/general-discussion-announcements-and-releases/firmware-4-0-3-rc1-for-the-original-prusa-mini-2/

 

How does one load the beta firmware and does it require breaking the tab on the buddy board? I've experienced several of the issues the new firmware claims to fix. Looking forward to trying it!

Posted : 13/02/2020 1:46 pm
frode.v
(@frode-v)
New Member

*sigh*

My mini arrived yesterday, First Layer Calibration scratched the PEI sheet all over, despite the height of MINDA was correct.

By lowering it to 0.2mm above the nozzle it ended up working. But it's underextruding, clogging and not doing the correct layerheight. Chat have been helpfull in the 5-6 hours of troubleshooting, and ended up requesting a returnlabel so they can fix it... so... I'm looking forward seeing my printer in 3-4 weeks again. right now I'm looking for a box bog enough for the printer to be in, without taking it apart 🙁

...
Posted : 13/02/2020 1:51 pm
k9bub
(@k9bub)
Estimable Member

Good news Folks!

 

My mini has shipped!!!

 

I have updated the spreadsheet!

Posted : 13/02/2020 2:28 pm
Icephoenix
(@icephoenix)
Eminent Member
Posted by: @joantabb

@icephoenix

there is a time delay of about 5 seconds after the page loads, before you see the chat box... 

In the beginning, I clicked on the page, didn't see the option and clicked off the page too quickly...   completely missing the time delay!

regards Joan

I have no adblocker and just reinstalled chrome, but in the lower right corner just seems to be a "follow us" link with twitter, facebook etc.

Do you have to add them on facebook to chat? I waited for like 15 minutes and the site has fully loaded, but no chat appears. Maybe they don't offer it for germany?

Posted : 13/02/2020 2:44 pm
LittleNeutrino
(@littleneutrino)
Trusted Member

@texy

Keep in mind folks this is a RC and its buggy.

Posted : 13/02/2020 2:53 pm
Texy
 texy
(@texy)
Reputable Member

I am sure that many people who are having issues would like to try it - some can't even print anything, but it's got to be worth a try for them.

Texy

This post was modified 2 months ago by Texy
Posted : 13/02/2020 3:17 pm
LittleNeutrino
(@littleneutrino)
Trusted Member

@texy

Sadly it disabled the DHCP for the LAN port (its a reported bug) so anyone who was using the basic information on the web portal its gone in this particular build.

Posted : 13/02/2020 3:20 pm
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