UK orders  

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Gonper
(@gonper)
Eminent Member

As far as I know Prusa ships products worldwide every day so they perfectly know how to. And I am sure they want to ship to UK as usually.
But the couriers are the ones that stoped shipments because there is no clear procedures fo how to import products into UK. Not only Prusa is affected but all markets are affected.
So there is no need to Prusa do anything, is the UK to set up their import procedures and implement them (They had time to do so...) in order to fix this mess. 

Posted : 28/02/2021 12:13 pm
PaulB
(@paulb)
Trusted Member

@gonper it’s all sorted and working again now. 
Various uk shipment received already.

just a week or two for mine! 

Posted : 28/02/2021 12:26 pm
Gonper liked
Ken
 Ken
(@ken-2)
Active Member

and 11:24 today mine is at DHL East Midlands Sorting facility

Posted : 01/03/2021 6:43 pm
Ken
 Ken
(@ken-2)
Active Member

and this morning 9.05 was out for delivery, dropped off 2 hours later

 

 

Posted : 02/03/2021 12:30 pm
PaulB
(@paulb)
Trusted Member

Oh wow, my mini ordered 30 Jan is showing as shipped today, much earlier than expected. Now the long wait for DHL!

Exciting times ahead.

Posted : 03/03/2021 12:53 pm
Clarmrrsn
(@clarmrrsn)
Reputable Member

@paulb

Hope this  means my MK3 kit will ship earlier than expected.

I am chomping at the bit waiting to see when it will be shipped, will be 2 weeks on Friday so suspect at least another week to wait.

Fingers crossed 🤞

Tank you very much!...
Posted : 03/03/2021 2:00 pm
Marius Chirita
(@marius-chirita)
Active Member
Posted by: @floydee

It looks like Prusa are lagging behind, missed the boat, or just dragging there feet.... Ordered from bits from Bondech a Swedish company, and a headset from Steelseries a Danish company with no problems atoll delivering to UK. You can read into this however you see fit.

Perhaps Mr Prusa should be spending less time on his uTube videos and more on his companies priorities.

I live in UK and I wanted to buy a couple of Prusa printers but I can't do it anymore because of the brexit. I am very upset about this, but we have to admit UK messed everything up with this brexit. Is not Prusa fault and it is not the only company from Europe that stopped delivering to UK. If you really have to put the blame on something, then blame brexit. It is 21st century and UK is closing the gates to the biggest market nearby. We f***ed it up big time and Europe has nothing to do with it.

...
Posted : 03/03/2021 11:52 pm
Clarmrrsn
(@clarmrrsn)
Reputable Member

@marius-chirita

There are no issues buying from Prusa to the UK.  It's all sorted.

You just pay the tax to DHL instead of Prusa.

As you will see above many many orders delivered since the start of the year 

Tank you very much!...
Posted : 03/03/2021 11:58 pm
Marius Chirita
(@marius-chirita)
Active Member
@clarmrrsn
Hi, Do you know how much customs tax is ?
...
Posted : 04/03/2021 1:21 am
PaulB
(@paulb)
Trusted Member

The tax is just 20% VAT pus a handling fee which I understand is £11. 

Prusa don’t charge the VAT. 

Posted : 04/03/2021 8:10 am
Clarmrrsn
(@clarmrrsn)
Reputable Member

@paulb

Bet you are like a kid waiting for Christmas morning 😜

 

Tank you very much!...
Posted : 04/03/2021 8:20 am
PaulB
(@paulb)
Trusted Member

@clarmrrsn I am kind of,  it's my birthday too next Tuesday, but arrival by then feels unlikely. Probably for the best, otherwise I would be rather unsociable.

Posted : 04/03/2021 10:03 am
PaulB
(@paulb)
Trusted Member

Its just been collected, sadly I need to wait a week now, it's due next Thursday!

Posted : 04/03/2021 5:00 pm
Clarmrrsn
(@clarmrrsn)
Reputable Member

@paulb

Know that one, is my birthday a week on Friday, Be exactly 3 weeks since order.

Think will be a late Birthday this year 🙁

You would have a very good reason to be unsociable!

Tank you very much!...
Posted : 04/03/2021 5:11 pm
PaulB
(@paulb)
Trusted Member

@ken. Am hoping my delivery follows your schedule. Yours departed Brussels Saturday morning and was delivered Tuesday, mine has just departed Brussels but is scheduled for delivery on Thursday. Let’s hope they dont keep to that! 

Posted : 06/03/2021 9:38 am
Ken
 Ken
(@ken-2)
Active Member

@paulb

Mine was meant to arrive on the Wednesday so was a bit surprised to see it on the Tuesday - now to finish building it

Posted : 06/03/2021 4:04 pm
setherith
(@setherith)
New Member
Posted by: @paulb

@clarmrrsn I am kind of,  it's my birthday too next Tuesday, but arrival by then feels unlikely. Probably for the best, otherwise I would be rather unsociable.

Happy birthday to the both of us tomorrow, my printer is due to arrive on Thursday too 🙂 

Ordered a MINI+ (assembled) with Sensor and Galaxy Black filament, can't wait!

This post was modified 1 month ago by setherith
Posted : 08/03/2021 3:42 pm
PaulB
(@paulb)
Trusted Member

@sethrith happy birthday. My order is almost the same, I just added some white filament and a bigger nozzle. Frustratingly, it’s been sitting in East Midland airport since Saturday morning!  Looks like Thursday is likely if the continue at this pace. 

Posted : 08/03/2021 9:39 pm
PaulB
(@paulb)
Trusted Member

Happy to say that it arrived this afternoon, and is printing a whistle at the moment! 
Most exciting present this year!

Posted : 09/03/2021 5:27 pm
Rob liked
Clarmrrsn
(@clarmrrsn)
Reputable Member

@paulb

Who is a lucky boy.

I am currently messing around with a cheap Core XY Chinese printer till my Prusa arrives.

I am willing it along, but doesn't seem to be helping 🙄 

Tank you very much!...
Posted : 09/03/2021 6:33 pm
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