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is there no more chat support?  

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Ritzy
(@ritzy)
Active Member
is there no more chat support?

Is chat support gone? How do we get support?

Posted : 06/04/2020 9:57 pm
JoanTabb
(@joantabb)
Veteran Member Moderator
RE: is there no more chat support?

Live chat seems to be available at the moment

try this link      https://shop.prusa3d.com/en/

after about 5 seconds, the chat box should open in the bottom right hand corner of the screen

regards Joan

 

I try to make safe suggestions,You should understand the context and ensure you are happy that they are safe before attempting to apply my suggestions, what you do, is YOUR responsibility. Location Halifax UK

Posted : 06/04/2020 10:18 pm
nilok
(@nilok)
Estimable Member
RE: is there no more chat support?

try this:

https://forum.prusa3d.com/forum/english-forum-general-discussion-announcements-and-releases/need-help-cant-see-chat/

Is your printer grinding? Bearings squeaking? Motors smoking?
Step 1) Wash your Steel Sheet
Step 2) Return to Step 1

Posted : 07/04/2020 7:08 pm
karl-herbert
(@karl-herbert)
Illustrious Member
RE: is there no more chat support?
Posted by: @jeff-r17

Is chat support gone? How do we get support?

Login with your prusa account and select eshop. You should deactivate add blocker or similar software.

Statt zu klagen, dass wir nicht alles haben, was wir wollen, sollten wir lieber dankbar sein, dass wir nicht alles bekommen, was wir verdienen.

Posted : 07/04/2020 7:35 pm
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