Newly built MK3 has no power  

  RSS
Tom R
(@tom-r-2)
Active Member

Just got done assembling my new machine. I plugged it in and have no power. I tested the plug and get (US 120V). I checked the +/- wires for output on the power supply (the ones that go to the PCB and get nothing). What is the voltage supposed to be at those points? 

Any suggestions as to what is wrong would be appreciated. 

Thank you

Tom

 

Tom Rauscher...
Posted : 23/02/2021 7:56 pm
egar
 egar
(@egar)
Trusted Member

Interesting.  There is another thread where someone is having the same issue with a new build.  Is there a bad batch of power supplies out there?

Posted : 23/02/2021 8:04 pm
Tom R
(@tom-r-2)
Active Member

I noticed that there was another post after I posted mine. Interesting!! I checked power at the plug, it is good. I checked the black/red leeds on the power supply and get nothing. No 24 volts. Who do I contact for a replacement power supply?

Tom Rauscher...
Posted : 23/02/2021 8:21 pm
karl-herbert
(@karl-herbert)
Illustrious Member
Posted by: @tom-r-2

Just got done assembling my new machine. I plugged it in and have no power. I tested the plug and get (US 120V). I checked the +/- wires for output on the power supply (the ones that go to the PCB and get nothing). What is the voltage supposed to be at those points? 

Any suggestions as to what is wrong would be appreciated. 

Thank you

Tom

 

Hello and welcome to the Prusaforum!

The mini power supply should supply 24V. I suspect that your power supply is defective.

I would report this to Prusa! Just log in with your Prusa account and select the eshop. After a few seconds the chat window should appear on the lower right corner. If the chat window does not open, disable a possibly activated adblocker or try another browser.

Good luck!

This post was modified 2 months ago by karl-herbert
Statt zu klagen, dass wir nicht alles haben, was wir wollen, sollten wir lieber dankbar sein, dass wir nicht alles bekommen, was wir verdienen....
Posted : 23/02/2021 9:07 pm
Share:

Please Login or Register