Broken y-axis tensioner while assembly  

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stupac
(@stuart-scully)
New Member

Hello!

I live in the Pittsburgh area I had an incident in which the smaller of the two y-axis belt tensioners cracked as I was about to complete assembly.  Does anyone have a spare or have dealt with this type of issue to get a replacement?

Below are links to the broken part (if that helps).

 

https://drive.google.com/file/d/1Dn6nfEhBxZayOf3OZvlZRW9MTDC2wW7a/view?usp=sharing

https://drive.google.com/file/d/19HG0fVkoXcwAEA6a38JI1Y9Y7LcqNe9r/view?usp=sharing

 

 

Posted : 12/10/2020 7:51 pm
Gordon W
(@gordon-w)
Reputable Member

You've posted in the mini forum and these look like mk 3 parts, you may get a better response in the right section of the forum.

If you go to the "world" section of the website you may find a local prusa owner who will "print on demand", or a makerspace where you might be able to print the parts yourself. It may also be worth a web chat with support, they might send you replacements as they broke during assembly, I don't know how they view such incidents. You should also be able to buy replacements in the e-shop as a last resort.

Posted : 13/10/2020 10:35 am
stupac
(@stuart-scully)
New Member

Thanks Gordon for the info!  I saw the assembly forum when I first came here but didn’t realize it was under the Mini section. I will follow your advise to hopefully solve my problem!  

Posted : 13/10/2020 10:42 am
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