At what point do I determine that I have something seriously wrong?
 
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At what point do I determine that I have something seriously wrong?  

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shaunh
(@shaunh)
New Member
At what point do I determine that I have something seriously wrong?

Just purchased my second mini.  First one working great.  This second one I had two solid days of prints and now I have not been able to get anything out of it.  I think I may have something wrong with the heating element.  I can load the filament fine however when I try to purge it will stop feeding and nothing will come out.  I can get it to print if I turn the nozzle up to about 255 - 260.  

Troubleshooting steps so far:

-Tried new nozzle (when I did this it did not pass selftest and said it failed heating test)

-Taken assembly apart

-Cleaned gears from dirty filament

-Verified set screw is tight from on the gears

-Tried with and without the filament sensor

-Tried to print after cold pull's

-Purged filament 

-Checked tubes

I think I've tried pretty much all steps I've found everywhere.  If someone can suggest a different one let me know but is it possible I have a defective printer?

Posted : 27/09/2021 3:17 pm
bobstro
(@bobstro)
Illustrious Member
You paid for support!
Posted by: @shaunh

[...] I think I've tried pretty much all steps I've found everywhere.  If someone can suggest a different one let me know but is it possible I have a defective printer?

This is when you can be happy you purchased a Prusa. Continue to ask for suggestions here, but also log in to the Prusa online store and contact support via chat. They are very responsive and will work through problems with you. Keep notes on what you've done and send them pics. The more info you can provide up front, the quicker they'll be able to eliminate all the basic questions.

 

My notes and disclaimers on 3D printing and miscellaneous other tech projects
He is intelligent, but not experienced. His pattern indicates two dimensional thinking. -- Spock in Star Trek: The Wrath of Khan...
Posted : 27/09/2021 3:30 pm
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